NHS Charges

NHS Charges

This covers emergency care in a primary care NHS dental practice such as pain relief or a temporary filling.

This covers an examination, diagnosis (including X-rays), advice on how to prevent future problems, a scale and polish if clinically needed, and preventative care such as the application of fluoride varnish or fissure sealant if appropriate.

This covers everything listed in Band 1 above, plus any further treatment such as fillings, root canal work or removal of teeth but not more complex items covered by Band 3.

This covers everything listed in Bands 1 and 2 above, plus crowns, dentures, bridges and other laboratory work.

Who is entitled to free dental care?

If one or more of the criteria listed below applies to you when your treatment starts, you will be entitled to free NHS dental care.

You are entitled if you are:

  • aged under 18, or under 19 and in qualifying full-time education
  • pregnant or have had a baby in the previous 12 months
  • staying in an NHS hospital and your treatment is carried out by the hospital dentist
  • an NHS hospital dental service outpatient – however, you may have to pay for your dentures or bridges

You are also entitled if you or your partner – including civil partner – receive, or you’re under the age of 20 and the dependant of someone receiving:

  • Income Support
  • Income-related Employment and Support Allowance
  • Income-based Jobseeker’s Allowance
  • Pension Credit Guarantee Credit
  • Universal Credit and meet the criteria

If you’re entitled to or named on:

  • a valid NHS tax credit exemption certificate – if you don’t have a certificate, you can show your award notice; you qualify if you get Child Tax Credits, Working Tax Credits with a disability element (or both) and have income for tax credit purposes of £15,276 or less
  • a valid HC2 certificate

People named on an NHS certificate for partial help with health costs (HC3) may also get help.

You will not be exempt from paying because you receive Incapacity Benefit, contribution-based Employment and Support Allowance, contribution-based Jobseeker’s Allowance, Disability Living Allowance, Council Tax Benefit, Housing Benefit or Pension Credit Savings Credit, when paid on their own.

Medical conditions do not exempt patients from payment for dental treatment. You will be asked to show your dentist written proof that you do not have to pay for all or part of your NHS treatment. You will also be asked to sign a form to confirm that you do not have to pay.

Exemption for Pregnant Mothers

Pregnant women and those who have had a baby in the last 12 months get free NHS dental treatment. You may have to show proof, such as a maternity exemption certificate (MatEx), a maternity certificate (MATB1) or your baby’s birth certificate.

However, if you gave birth more than 12 months ago, you will not be entitled to free NHS dental treatment. The MatEx only gives exemption from NHS prescriptions.

Important Numbers

Dental services helpline 0300 330 1348
NHS Low Income Scheme helpline 0300 330 1343
Prescription services helpline 0300 330 1349
Queries about medical exemption certificates 0300 330 1341
Queries about prescription prepayment certificates (PPCs) 0300 330 1341
Queries about tax credit certificates 0300 330 1347
Call 0300 123 0849 to order a paper copy of the HC12, HC5 and HC1 (SC) forms
Call 0300 330 1343 for all other queries