Took my 2 four year old nephews here for a regular check up and all staff were welcoming and friendly. My nephews were both a little apprehensive but the dentist was friendly and fun which eased them both. Neither are now scared and ask about going back regularly for “another batman sticker”. Never had a problem to date with getting appointments, although have waited over the appointment time a couple of times due to appointments running late, but I think this is to be expected with such good dentists as they never rush you once in the chair. Would recommend A++++.